Terms of Service

Effective Date: 2025-12-23

These Terms of Service (“Terms”) govern your access to and use of the Auralynk mobile application and related services (the “App”), available on iOS and Android platforms.

By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Who We Are

The App is operated by:

• Legal name: Xerolabs
• Operating as: Auralynk
• Address: Nerul East, Navi Mumbai. Maharashtra, India.
• Support email: hello@xerolabs.in

For purposes of applicable law, this individual is the sole provider of the App and services.

2. Eligibility

You must be at least 13 years old (or the minimum age required in your country) to use the App. If you are under 18, you confirm that you have permission from a parent or legal guardian.

3. Account Registration

You are responsible for:

• Providing accurate and complete information
• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account

We may suspend or terminate accounts that violate these Terms.

4. The Service

Auralynk provides AI-powered image-based features. Features may change, be added, or be removed at any time.

AI-generated outputs are provided for informational and entertainment purposes only and may be inaccurate or incomplete.

We do not guarantee that the App will be uninterrupted or error-free.

The App is intended for personal, non-commercial use unless explicitly stated otherwise.

5. User Content

You retain ownership of any content you submit (such as images or audio).

By submitting content, you grant us a limited, non-exclusive, non-transferable license to process and display such content solely for the purpose of operating and improving the App.

You represent that you have all necessary rights to submit such content.

6. Acceptable Use

You agree not to:

• Use the App for illegal, harmful, or abusive purposes.
• Upload content you do not have the right to share.
• Reverse engineer, exploit, or interfere with the App.
• Attempt to bypass security or access restrictions.
• Use the App or its outputs for commercial purposes, resale, sublicensing, or redistribution without our prior written consent.

We may remove content or suspend access for violations.

7. Subscriptions & Payments

Some features may require a paid subscription.

iOS

Payments are processed through Apple In-App Purchases and are subject to Apple’s payment terms.

Android

Payments are processed through Google Play Billing and are subject to Google’s payment terms.

Refunds are handled according to Apple’s or Google’s respective policies.

8. Account & Data Deletion

You may request account deletion:

• Through in-app settings (if available), or
• By emailing hello@xerolabs.in with the subject line “Account Deletion”

Deletion requests are processed within a reasonable timeframe, subject to legal or security retention requirements.

9. Termination

We reserve the right, at our sole discretion, to remove or restrict access to any content or account.

We may suspend or terminate your access to the App if you violate these Terms or if required by law.

You may stop using the App at any time.

10. Disclaimers

The App is provided “as is” and “as available.”

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

We are not liable for delays or failures caused by events beyond our reasonable control.

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, consequential, or punitive damages.

Our total liability shall not exceed the amount you paid (if any) for the App in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless the App provider from any claims, damages, or losses arising from your misuse of the App or violation of these Terms.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India, without regard to conflict-of-law principles.

Courts located in Mumbai, Maharashtra (IN) shall have exclusive jurisdiction.

14. Platform-Specific Terms

A. iOS (Apple) Terms

• Apple is not a party to these Terms.
• Apple is not responsible for the App or its content.
• Apple has no obligation to provide maintenance or support.
• In the event of any failure to conform to warranty, you may notify Apple, and Apple may refund the purchase price (if applicable).
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

B. Android (Google Play) Terms

• Google is not responsible for the App or its content.
• Google Play Billing governs payments and refunds.
• Your use of the App must comply with Google Play policies.

15. Changes to These Terms

We may update these Terms from time to time. Continued use of the App after changes means you accept the updated Terms.

16. Contact

If you have questions or concerns about these Terms, contact:

hello@xerolabs.in