Privacy Policy

Last updated: 2025-12-26

This Privacy Policy explains how XeroLabs ("Auralynk", "we", "our", or "us") collects, uses, stores, and protects your information when you use the Auralynk mobile application and related services (the "Service").

1. Who We Are (Data Controller)

Controller: XeroLabs
Registered Address: Nerul East, Navi Mumbai. Maharashtra, India.
Contact Email: hello@xerolabs.in

If you have questions about this policy or your data, contact us using the details above.

2. Information We Collect

a) Information You Provide

• Account information (email, username, profile details)
• Photos/images uploaded for Vibe Checks or quests
• User-generated content (captions, responses, submissions)
• Communications with us (support emails, feedback)

b) Automatically Collected Information

• Device information (OS, app version, device identifiers)
• Usage data (feature interactions, session duration)
• Approximate location (derived from IP or coarse device signals; no precise GPS tracking)

c) Permissions

We may request access to:

• Camera & photo library (to upload content)
• Notifications (for reminders and updates)
• Location (approximate only, for contextual features)

Denying permissions may limit certain features, but the core app remains usable.

3. How We Use Your Information

We use your data to:

• Provide core app functionality
• Generate Vibe Check outputs and quest feedback
• Personalize your experience
• Maintain security and prevent abuse
• Analyze usage to improve the product
• Comply with legal obligations

4. AI & Image Processing (Important)

When you upload an image:

• The image is securely transmitted to third-party AI service providers (e.g., OpenAI) solely to generate a Vibe Check response.
• Images are not used to train our own models.
• We do not allow human review of your images, except if required for safety moderation or legal compliance.
• Generated outputs are stored and associated with your account.

5. Data Sharing

We do not sell your personal data.

We may share data with:

• Cloud & infrastructure providers (e.g., Firebase, Apple, Google)
• AI service providers (for image analysis and text generation)
• Analytics providers (aggregated, non-advertising purposes)
• Legal authorities, if required by law

Each provider processes data under contractual confidentiality and security obligations.

6. App Store & Play Store Disclosures

Tracking

• We do not track users across other companies’ apps or websites for advertising purposes.

Data Linkage

• Data such as account info, uploaded images, and generated outputs are linked to your user account.

Purpose Categories

Data is used strictly for:

• App functionality
• Personalization
• Analytics
• Security & fraud prevention

7. Data Retention

• Uploaded content and generated outputs are retained while your account is active.
• Temporary processing data may be cached briefly for reliability and abuse prevention.
• We retain certain records (e.g., legal or transactional logs) if required by law.

8. Delete Account & Data

You may request deletion of your account and associated data:

In-app: Settings → Account → Delete Account (if available)
Or via email: hello@xerolabs.in

Upon verification:

• Your account, uploaded images, and generated outputs will be deleted.
• Deletion is typically completed within 14 days.
• Certain records may be retained if legally required (e.g., fraud prevention, compliance).

9. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate data
• Delete your data
• Withdraw consent
• Object to certain processing

Contact us to exercise these rights.

10. Children’s Privacy

Auralynk is not intended for users under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect data from children.

11. Security

We implement reasonable technical and organizational safeguards, including encryption and access controls, to protect your data. No system is 100% secure.

12. Changes to This Policy

We may update this policy from time to time. Updates will be posted at:

Privacy Policy URL: https://auralynk.com/privacy-policy

13. Contact Us

For questions or concerns:

• Email: hello@xerolabs.in